Coleman Tractor Company Customer Guarantee

Delivery and Transportation

  • FREE delivery of new equipment within 100 miles of any CTC location
  • FREE transportation for all warranty repairs within 50 miles of any CTC location
  • FREE field service travel time for all warranty repairs within 50 miles of any CTC location


Parts and Service Support

    • We raise the bar on Kubota standard parts warranties:
      • Recommended repairs performed by CTC using new OEM parts are guaranteed for 12 months/ 500 hours (whichever comes first, excludes consumables)
      • New OEM parts purchased from CTC and installed by customer are guaranteed for 6 months (excludes consumables)
    • Parts delivery and potential same-day transfers between locations
    • Inter-store service transfers for specialized technical repairs
    • Guaranteed parts availability for commercial-priority parts
    • Extended store hours during peak seasons



Commercial Customer Support

  • FREE pre-delivery inspection
  • FREE service inspections during warranty period
  • FREE loaner equipment for warranty repairs lasting longer than 48 hours
  • Tailored GPS monitoring and remote diagnostics available
  • Tailored maintenance and inspection programs available
  • Tailored rental, rental-purchase, finance and lease options available